About

I’m a Nepalese retail operations professional currently working in HR Training & Learning and Development with Nesto in Oman. My experience brings together frontline retail operations, staff onboarding, training coordination, reporting, and practical problem-solving.

I also have experience teaching computer applications and Microsoft Office, and I’m building my skills in Advanced Excel, Power BI, and digital business systems. I’m interested in projects that make day-to-day operations clearer, more consistent, and easier to manage.

People developmentRetail operationsDigital solutions

Experience

Current · Oman

HR Trainer / L&D

Nesto Group

  • Deliver new-joiner orientation and onboarding sessions.
  • Support training materials, assessments, reports, and learning follow-up.
  • Coordinate store briefing photos and product-learning videos across stores.
  • Contributed to the implementation of butchery and fishery training schools.
2024 – 2026 · Nepal

Store Supervisor – Accounts & Operations

NMC Cooperative Mart

  • Supported daily retail operations and coordination across a team of around 20 staff.
  • Handled daily sales reports, billing verification, and cash reconciliation.
  • Monitored stock rotation, shrinkage, CCTV, POS equipment, and operational discrepancies.
  • Used spreadsheets and accounting tools to support accurate records and reporting.
Earlier experience · Nepal

Computer Instructor

MIT Computer Institute and Solutions

  • Taught Microsoft Office and computer skills to learners.
  • Built experience in explaining technical topics, preparing lessons, and supporting learners.

Skills

A practical mix of people, operations, and digital skills.

Training, onboarding & facilitation
Retail operations & team coordination
Microsoft Excel & reporting
POS, billing & cash reconciliation
Power BI & business analytics — developing
School-management SaaS — project development

Projects & Focus Areas

In development

Multi-school Management SaaS

A web-based school platform concept for Nepal, with school-specific setup, admissions, student and guardian records, fee ledgers, receipts, dues, cash records, payroll basics, and homework sharing.

Retail operations

Store Operations & Reporting

Hands-on experience supporting sales reports, cash reconciliation, stock control, billing accuracy, and daily store routines in a cooperative retail environment.

People development

New-Joiner Learning

Orientation, onboarding, customer service, workplace English, product knowledge, grooming, safety, conflict management, and basic Excel learning.

Learning roadmap

Excel & Power BI

Developing stronger reporting and data-visualization skills to support better business decisions and operational performance.

Education

Bachelor of Business Administration (Online)

Assam Down Town University · Currently studying

Higher Secondary – Science

Believers English School · NEB, Nepal

Let’s connect

Interested in retail operations, staff training, business improvement, or digital projects? Send a message draft below.

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